Returns
Part 1: Refund Policy
At BringBackHappiness, we strive to ensure customer satisfaction. In the event that you are not completely satisfied with your purchase, we offer a refund policy with the following conditions:
- The product must be unopened, unused, and in its original, unbroken packaging.
- The item must be in pristine, untouched condition, with no signs of wear, tear, or damage.
- The packaging seal or any protective wrapping must be intact and undamaged.
- The product should not have been exposed to any fluids or bodily substances.
- The item must be an electrical type.
To initiate a refund, please contact our customer support team at team@bringbackhappiness.com within the specified time frame.
Refunds - Bulk Orders
- Our Fair Refund Policy ensures that customers receive fair compensation for any inconvenience experienced. With our policy, we offer a 75% refund on eligible returns, taking into account the initial manufacturing and packaging costs incurred by our team.
Part 2: Return Policy
At BringBackHappiness, we understand that circumstances may arise where a return is necessary. Our return policy is subject to the following conditions:
- The product must be unopened, unused, and in its original, unbroken packaging.
- The item must be in pristine, untouched condition, with no signs of wear, tear, or damage.
- The packaging seal or any protective wrapping must be intact and undamaged.
- The product should not have been exposed to any fluids or bodily substances.
- The item must be an electrical type.
To initiate a return, please reach out to our customer support team at team@bringbackhappiness.com. They will guide you through the return process and provide further instructions.
Part 3: Cancellation Policy
At BringBackHappiness, we understand that circumstances may change after placing an order. However, please note that once the payment is made, cancellation is not possible. We encourage customers to review their order details carefully before completing the purchase to avoid any inconvenience.
If you have any questions or concerns about our refund, return, or cancellation policies, please don't hesitate to contact our customer support team at team@bringbackhappiness.com. We are here to assist you.
Part 4: Stolen Package Disclaimer
Please note that once a package is successfully delivered to the specified address, any subsequent theft or loss of the package is beyond our control. BringBackHappiness cannot be held responsible for stolen packages. We recommend taking measures to ensure the security of your delivery location and reporting any theft to the relevant authorities. While we will assist in initiating investigations with the shipping carrier, any resolution or reimbursement is subject to their policies and procedures.
For any questions or concerns regarding our stolen package disclaimer, please contact our customer support team at team@bringbackhappiness.com. We are here to assist you.