FAQs
How long does shipping take?
Our standard shipping time is 3-5 business days, although some deliveries may take longer depending on your location.
Can I track my order?
Yes, once your order has been shipped, we will send you a tracking number so you can follow its progress.
What shipping carriers do you use?
We use both USPS and UPS for deliveries, depending on the best option for your location.
Do you offer expedited shipping?
Yes, we offer expedited shipping options at an additional cost. Please contact us for more information.
What if my order is delayed?
If your order is delayed, please contact us at team@bringbackhappiness.com and we will do our best to resolve the issue.
What if my order is damaged during shipping?
If your order is damaged during shipping, please take a picture of the damage and send it to us at team@bringbackhappiness.com. We will either issue a refund or send a replacement, depending on your preference.
Do you ship internationally?
Yes, we do offer international shipping, but the cost and delivery time may vary depending on your location.
Can I change the shipping address for my order?
If you need to change the shipping address for your order, please contact us as soon as possible at team@bringbackhappiness.com.
How do I cancel my order?
If you need to cancel your order, please contact us as soon as possible at team@bringbackhappiness.com. If your order has already been shipped, we may not be able to cancel it, but we will be happy to assist you with a return.
What if I receive the wrong item?
If you receive the wrong item, please contact us at team@bringbackhappiness.com and we will either issue a refund or send a replacement, depending on your preference.